Experience
Customer Service Specialist – End User Support
ILEM Group – TL
Lausanne, CH | September 2021 – Present
END-USER Computing – IT Support & Service Coordination
IT Technical Consultant
Project Initiatives and Support
CH – UK – IT | January 2018 – Present
Project Coordination and Support
IT Technical Specialist – End User Computing
MSC Cruises – Geneva CH | 2013 – 2018
Project Management – IT Service Coordination
IT Technical Presales Consultant
HPE – Prague CZ | 2011 – 2012
Infrastructure – Procurement – Presales
IT Support – Client Service Specialist
CSC – Zurich Financial Services – Prague CZ | 2010 – 2011
IT Support – Customer Service
IT Security Specialist
IBM – Brno CZ | 2008 – 2010
IT Security – Change Management
Customer Service Specialist
IBM – Xerox LTD Dublin IE | 2007 – 2008
Customer Service